77u Privacy Policy

1.1 Registration Data

When you create a 77u account, we collect:

• Full legal name
• Date of birth (to verify you are aged 21 or above)
• Bangladesh mobile phone number
• Email address (if provided)
• Username and encrypted password
• Preferred payment method details (e.g., bKash or Nagad number)

1.2 Financial Transaction Data

To process deposits and withdrawals we collect:

• Deposit and withdrawal amounts in BDT (৳)
• Transaction reference numbers from bKash, Nagad, Rocket, Upay, or bank transfer
• Account numbers or mobile wallet identifiers associated with your payment method
• Transaction timestamps (Bangladesh Standard Time, UTC+6)

77u does not store full card numbers or full mobile banking PINs. Payment authentication is handled by the relevant payment provider.

1.3 Usage and Gaming Data

When you use the 77u platform, we automatically collect:

• Game history, bet amounts, wager outcomes, and session duration
• Sports betting selections and settlement records
• Login timestamps, IP address, and device type
• Browser type, operating system, and screen resolution
• Pages visited, features accessed, and navigation patterns on 77u.bar

1.4 Communications Data

If you contact 77u support by email, live chat, or any other channel, we collect the content of your communication, your contact details, and the record of our response. This data is retained to maintain a support history and to improve service quality.

1.5 Identity Verification Data

Where required for account verification or withdrawal processing, we may request copies of:

• Government-issued national identification (National ID card, passport)
• Proof of address (utility bill, bank statement issued in Bangladesh)
• Selfie photograph for facial identity matching

Identity documents are stored securely and are used solely for the purpose of verifying your identity and complying with platform integrity requirements.

3.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These enable login sessions, maintain your account state, and keep your game session active.
• Performance cookies: Collect anonymised data about how you navigate the site, which pages load slowly, and which features are most used. This data helps us improve 77u.
• Functional cookies: Remember your preferences such as language settings and notification choices.
• Analytics cookies: Allow us to understand aggregate traffic patterns and measure the effectiveness of the 77u platform.

3.2 Managing Cookies

You can control non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent the 77u platform from functioning correctly and may prevent you from logging in or accessing your account. Removing all cookies will log you out of your 77u session.

4.1 Service Providers

77u shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank and other local banks), game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), identity verification providers, and IT infrastructure providers. All service providers are contractually required to handle your data securely and use it only for the purpose for which it was shared.

4.2 Legal Disclosure

77u may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 77u, its players, or the public. We will notify you of any such disclosure where we are legally permitted to do so.

4.3 No Sale of Personal Data

77u does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing, advertising, or commercial purposes. Any sharing of data is limited to what is strictly necessary to deliver our services or meet our legal obligations.

5.1 Retention Periods

• Account data: Retained for the duration of your active account and for a minimum of 5 years following account closure, to meet financial record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Identity verification documents: Retained for the duration of your account and for 5 years following account closure.
• Support communications: Retained for 2 years from the date of the last interaction.
• Game and betting history: Retained for a minimum of 3 years from the date of each gaming session.
• Cookie and analytics data: Non-personally identifiable analytics data may be retained for up to 26 months.

5.2 Deletion of Data

Once the applicable retention period expires, 77u will securely delete or anonymise your personal data so that it can no longer be used to identify you. If you request deletion of your data before the end of a mandatory retention period, we will delete all data that we are not legally required to retain and will inform you of any categories of data we are obliged to keep and for how long.

Right of Access

You have the right to request a copy of the personal data that 77u holds about you. We will provide this information within a reasonable timeframe following identity verification.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details such as your mobile number directly in your account settings, or contact support for other corrections.

Right to Erasure

You may request that 77u delete your personal data. We will honour this request where we are not legally required to retain the data. Data subject to mandatory financial record-keeping retention periods cannot be deleted before the retention period expires, and we will inform you accordingly.

Right to Object

You have the right to object to 77u processing your personal data for direct marketing purposes. To opt out of marketing communications, contact support at [email protected] or update your notification preferences in your account settings. Opting out of marketing does not affect our ability to send you service-related communications (e.g., withdrawal confirmations, security alerts).

Right to Restriction

In certain circumstances, you may request that 77u restricts the processing of your personal data — for example, while a data accuracy dispute is being resolved. During any restriction period, we will store your data but will not process it for any other purpose without your consent.

Technical Measures

• SSL/TLS encryption on all pages and data transmissions across 77u.bar
• Encrypted storage of passwords — your actual password is never stored in plain text
• Secure, access-controlled server infrastructure with regular security audits
• Automated fraud detection systems monitoring for suspicious account activity
• Two-factor authentication options available for your 77u account login

Organisational Measures

• Access to personal data is limited to 77u staff and contractors who need it to perform their roles
• All staff handling personal data are trained on data protection obligations
• Data access is logged and audited on a regular basis
• In the event of a data breach affecting your personal data, 77u will notify you promptly and take immediate steps to contain the incident